FAQs

Frequently asked questions

Getting started

  • Clear criteria for patient selection, medical history and a signed informed‑consent form prior to treatment, with an annual good‑faith exam required for patient safety.

  • All procedures are performed by qualified professionals under our Medical Director, Anthony Amoroso, MD with established emergency protocols and strict infection-control standards.

  • Appointments typically run 30–90 minutes depending on the treatment and number of treatments; arrive 10–15 minutes early — arrivals more than 10 minutes late will be cancelled and deposit forfeited. All consents and the good‑faith exam must be completed by 8:00 PM the evening before your appointment, no exceptions. Expect a consultation, treatment, and a brief post‑procedure review with aftercare guidance. Clients are allowed one reschedule; no‑shows or last‑minute cancellations forfeit future booking eligibility unless treatment is paid in full up front. Please provide at least 48 hours’ notice when possible to avoid additional rebooking fees.

    • Medications & supplements: Avoid blood-thinning medications and supplements for 7–10 days if medically safe — include aspirin, ibuprofen, naproxen, fish oil, vitamin E, high-dose vitamin C, ginkgo, and herbal supplements (check with your provider first). Continue prescribed anticoagulants only if instructed by your physician.

    • Alcohol & smoking: Avoid alcohol 24–48 hours before treatment; refrain from smoking the day of procedure to aid healing.

    • Skincare & procedures: Hold retinoids, chemical peels, and abrasive treatments (microdermabrasion, dermaplaning) for 3–7 days prior. Avoid tanning and limit sun exposure to reduce irritation.

    • Illness & skin issues: Reschedule if you have an active infection, cold sore, fever, flu, or recent skin inflammation near the treatment area. Inform your provider of recent dental work.

    • Hydration & nutrition: Stay well hydrated and eat a light meal before your appointment to reduce dizziness or fainting.

    • Pain management: Arrange over-the-counter acetaminophen for aftercare if needed; do not take NSAIDs immediately before the procedure unless advised.

    • Makeup & skincare: Arrive with a clean face; remove makeup and heavy skin products. Bring minimal makeup for post-treatment if desired.

  • Clients are expected to have a clear understanding of the achievable results based on consultation and treatment plan.

About our treatments

  • Our experienced providers will guide you. During your appointment, we will assess your skin, discuss your goals, and recommend the most suitable treatments to achieve your desired results. We believe in educating our clients to help them make informed decisions about their care.

  • We prioritize your comfort. While some treatments may involve mild discomfort, we use various methods to minimize it, such as topical numbing creams and advanced techniques. Your provider will discuss what to expect during your specific procedure.

  • Downtime varies depending on the treatment. Many of our procedures, like Botox and fillers, have little to no downtime, allowing you to return to your daily activities immediately. For more intensive treatments, like certain laser therapies, you might expect a few days of social downtime. We will provide you with detailed post-care instructions and what to expect.

  • The onset of results differs by treatment. Some treatments offer immediate results, while others, like those that stimulate collagen production, will show gradual improvement over several weeks to months. Your provider will give you a clear timeline of what to expect.

  • Your safety is our top priority. All our treatments are FDA-approved or cleared and are performed by highly trained medical professionals. We adhere to the strictest safety and sanitation protocols to ensure a safe and effective experience.

Appointments & policies

  • You can schedule an appointment by texting our clinic directly at 855-503-1900, or by filling out the appointment request for on this page. We will be happy to assist you in upcoming appointment availability.

    • A non-refundable deposit of $50+ is required to reserve any treatment or appointment.

    • Reschedule requests must be made at least 72 hours in advance to avoid forfeiting your deposit.

    • Rescheduling within 48 hours of the appointment will require a new deposit to be paid.

    • Cancellations made less than 24 hours before the appointment will require a new deposit to rebook, or the full service fee must be paid at the time of booking.

    • No-shows or missed appointments will result in the forfeiture of your deposit, and you will be unable to rebook the missed appointment unless the full service fee is paid at the time of booking.

    • All deposits are non-refundable and will be forfeited if you do not attend your scheduled treatment or appointment without prior notice.


  • We accept major credit and debit cards (Visa, MasterCard, American Express), cash, Zelle, Venmo, and Cash App, plus financing via Affirm, Klarna, Afterpay, Sezzle, CareCredit, and Cherry. See our Financing page for details and to request more information. Note: Credit card transactions incur a 4% processing fee; financing company transactions incur a 6% fee.

  • Yes — we partner with reputable third‑party financing companies, including Affirm, Klarna, Afterpay, Sezzle, Cherry, and CareCredit, to offer flexible payment plans. Text 855‑503‑1900 or visit our Financing page for details and to request more information.

  • Yes — a non‑refundable deposit of $50–$100 (depending on the service) is required to secure your booking and is applied toward your total service fee.

  • To maintain a calm environment, clients should avoid bringing unnecessary guests to appointments, especially children.

  • Please visit our financial policy HERE for full details.

OUR POLICIES

Policies & Spa Etiquette

APPOINTMENT SCHEDULING

Appointments can be booked via phone, email, or through our online booking system. We encourage scheduling well in advance to secure your preferred date and time.

CONFIRMATION

A confirmation notification will be sent 48 hours prior to your appointment. Please confirm your attendance to avoid cancellation.

CANCELATION AND RESCHEDULING

Cancellations or rescheduling requests must be made at least 24 hours before your appointment to avoid a cancellation fee. Late cancellations or no-shows may be subject to charges equivalent to 50% of the booked service price.

LATE ARRIVALS

Please arrive on time to receive the full benefit of your treatment. Arriving late may result in a shortened session or rescheduling, without a refund.

DEPOSIT POLICY

Certain treatments require a deposit to secure your booking. Deposits are non-refundable but may be applied toward future services if cancellations comply with our policy.

HEALTH AND SAFETY

Clients must inform our staff of any medical conditions, allergies, or medications prior to treatment. The Atelier Aesthetic reserves the right to refuse service if a treatment is deemed unsafe.

PRIVACY AND CONFIDENTIALITY

All client information is kept confidential and managed in accordance with privacy regulations.

For any questions regarding our booking policies, please contact the clinic directly.